Shipping Information
Your mattress order will be delivered and unloaded for you, to your curbside, by a third party freight company. Some products ship directly to you from our manufacturers. Shipping is available to road accessible locations within the continental 48 states. Locations only accessible by ferry must contact us for shipping prices. You must inspect merchandise prior to the delivery person leaving; you may refuse delivery of defective, damaged, or non-conforming merchandise.
FREE SHIPPING EXCLUSIONS:
Free Shipping applies to ground orders in the contiguous U.S. that qualify. We do not ship on major US holidays. All delivery dates are estimates and are not guaranteed.
Shipping is not refundable and you will bear the cost of return shipping. Shipping is refundable if we ship the wrong item. Items must be returned in the condition in
which they arrived and in their original packaging. A 20 percent restocking fee applies to all returns.
DELIVERY TIME:
Most items are kept in stock at all times and will ship within 2 business days.
Items not in stock typically take 1 week to arrive at the distribution center for shipping.
Once shipped, delivery takes 2-10 days. Your estimated arrival date will be known before you place your order
if you call to ask. Express shipping is available upon special request, or you can pick up the mattress directly from any
of our nationwide factories.
Factory Pick-up Option
We will waive the entire delivery fee AND give up to an additional $100 discount on qualifying orders if you are willing to drive to your closest factory to pick up your mattress directly. Call us for details. Factories are located in the following cities:
FARMINGTON, MI
AURORA, IL
SHELBYVILLE, TN
GREENSBORO, NC
BARNESVILLE, PA
BARTOW, FL
CORSICANA, TX
PHOENIX, AZ
WINLOCK, WA
Zone 1
Free delivery to Zone 1, which includes all states east of the Mississippi River.- AL - Alabama
- CT - Connecticut
- DE - Delaware
- FL - Florida
- GA - Georgia
- IL - Illinois
- IN - Indiana
- KY - Kentucky
- ME - Maine
- MD - Maryland
- MA - Massachusetts
- MI - Michigan
- MS - Mississippi
- NH - New Hampshire
- NJ - New Jersey
- NY - New York
- NC - North Carolina
- OH - Ohio
- PA - Pennsylvania
- RI - Rhode Island
- SC - South Carolina
- TN - Tennessee
- VT - Vermont
- VA - Virginia
- WV - West Virginia
- WI - Wisconsin
Factory-direct pick up from:
Farmington, MI
Shelbyville, TN
Greensboro, NC
Bartow, FL
Aurora, IL
Barnesville, PA
Zone 2
There is a $45 charge for delivery to these states- AR - Arkansas
- CO - Colorado
- IA - Iowa
- KS - Kansas
- LA - Louisiana
- MN - Minnesota
- MO - Missouri
- NE - Nebraska
- NM - New Mexico
- ND - North Dakota
- OK - Oklahoma
- SD - South Dakota
- TX - Texas
Factory-direct pick up from:
Corsicana, TX
Zone 3
There is a $95 charge for delivery to these states- AZ - Arizona
- CA - California
- ID - Idaho
- MT - Montana
- NV - Nevada
- OR - Oregon
- UT - Utah
- WA - Washington
- WY - Wyoming
Factory-direct pick up from:
Phoenix, AZ
Winlock, Washington